Company: Love Hemp Limited (“Love Hemp”, “we”, “us”, “our”)
Website: https://lovehemp.startitup.global
1. Introduction
Welcome to Love Hemp. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms and Conditions. These terms apply to all users of the site, including but not limited to browsers, customers, and contributors of content.
If you do not agree to these Terms, please refrain from using our website or purchasing our products.
2. Eligibility
You must be at least 18 years old to purchase our products. By using this website, you represent and warrant that you meet this age requirement and that the information you provide is accurate and complete.
3. Products and Availability
- All products displayed on our website are subject to availability.
- We reserve the right to limit quantities, discontinue products, or modify product descriptions and prices at any time without prior notice.
- We make every effort to display product colors and details accurately, but we cannot guarantee that your device’s display will represent colors perfectly.
4. Pricing and Payment
- Prices displayed are in GBP (£) and include VAT where applicable.
- Payment is accepted through secure payment gateways. By placing an order, you confirm that the payment details provided are valid and authorized for use.
- We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.
5. Orders and Contract Formation
- Once you place an order, you will receive an order confirmation email acknowledging your purchase.
- Dispatch of your items constitutes acceptance of your order and a binding contract between you and Love Hemp.
- We reserve the right to cancel orders at our discretion, such as in cases of incorrect pricing, product unavailability, or suspected fraud.
6. Shipping and Delivery
UK DeliveryWe are pleased to offer FREE standard shipping on all orders within the UK.
- All orders include proof of posting and are insured against loss or damage.
- When your order is dispatched, you will receive an email with a tracking code and link to track your delivery.
- Delivery is typically completed within 2–3 working days, depending on your postcode.
Important: Please double-check your address before completing your order, as details cannot be changed once the order has been dispatched.
International Delivery
Currently, we do not deliver CBD products outside the UK, including Northern Ireland.
7. Returns and Exchanges
Returns
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- Items purchased directly from lovehemp.startitup.global can be returned within 30 days of receipt, provided they are unopened, unused, and in original condition.
- Opened or used items cannot be returned due to safety and quality regulations.
- Notify us of damages, faults, or incorrect items within 7 days of receipt via email, quoting your order number.
- Use a tracked and signed delivery service for returns, and include your name and order number inside the package for faster processing.
- Gift cards are non-returnable.
Exchanges
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- Exchanges are accepted only for defective products. Notify us within 7 days of receipt.
- Returned items must be unused, in their original packaging, and include proof of purchase.
- If the product is unavailable, we will offer a replacement of equal value or store credit.
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8. Privacy and Data Protection
- Your privacy is important to us. Personal data is collected, processed, and stored in accordance with our Privacy Policy, which details:
- The types of personal data we collect (e.g., name, email, address, payment info).
- How we use your data (order fulfillment, customer support, marketing, etc.).
- Your rights to access, correct, or delete your information.
9. Intellectual Property
- All content on this website — including text, graphics, logos, images, and software — is the property of Love Hemp and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use is strictly prohibited.
10. Limitation of Liability
- Love Hemp shall not be liable for indirect, incidental, or consequential damages resulting from the use or misuse of our website or products.
- Our maximum liability is limited to the total value of the order in question.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
We may update or revise these Terms and Conditions at any time without prior notice. Please review this page regularly to stay informed of updates.
13. Contact Us
For any queries or concerns regarding these Terms and Conditions, please contact:
Love Hemp Limited
Email: info@lovehamp.uk
Website: https://lovehemp.startitup.global