Love Hemp Privacy Notice
Introduction
This privacy notice (notice) applies to the processing of personal data by Love Hemp Limited (referred to as “Love Hemp“, “we“, “us” or “our” in this notice).
Love Hemp respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you contact us or visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
1. Important information and who we are
Purpose of this privacy notice
This privacy notice aims to give you information on how Love Hemp collects and processes your personal data through your use of this website, including any data you may provide when you purchase a product, sign up to our newsletter, take part in a competition, or any other communications you have with us for example when you call or email us or contact us via social media.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
2.The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. This includes information such as your name, email address, telephone number and address. It does not include data where the identity has been removed (anonymous data).
We collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of products you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data includes information about how you use our website, products and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
3. How is your personal data collected?
e use different methods to collect data from and about you including through:
- Direct interactions – You may give us your Identity, Contact, Financial, Profile and Marketing and Communications Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- create an account on our website;
- purchase our products;
- subscribe to our publications or updates;
- request marketing to be sent to you;
- enter a competition or promotion;
- complete a survey; or
- make contact with us through email, telephone, post or through social media regarding a query, feedback or complaint.
- Automated technologies or interactions – As you interact with our website, we may automatically collect Usage Data about how you use our website and Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy at Section 10 for further details.
- Third parties – We may receive personal data about you from third parties as set out below:
- Technical Data from analytics providers such as Google; and
- Identity, Contact and Profile Data from social media platforms such as Facebook, Twitter, Instagram and LinkedIn.
